Cancellation & Refund Policy for iPic

Effective Date: May 2026

iPic is a digital photo storage and sharing service operated by The Urban Epic. This policy explains how cancellations and refunds work for iPic subscription plans.

1. Digital Service

iPic provides digital subscription plans for app features and cloud storage. No physical product is shipped, so shipping, return pickup, and physical return policies do not apply.

2. Subscription Cancellation

You may cancel your paid subscription at any time.
After cancellation, your paid plan benefits will remain active until the end of the current billing period.
Your subscription will not renew after the current billing period ends.

3. Refunds

Because iPic is a digital service, subscription fees are generally non-refundable once a paid plan is activated.

Refunds may be considered in the following cases:

Duplicate payment for the same billing period
Incorrect amount charged due to a technical or billing error
Payment completed but paid plan benefits were not activated
Any other case where a refund is required by applicable law

4. Refund Processing Time

Approved refunds will be processed to the original payment method. The time taken for the amount to reflect may vary depending on the payment provider, bank, or card issuer.

5. Plan Changes

If you upgrade, downgrade, or change your iPic plan, the available features and storage limits may change according to the selected plan. Any billing adjustment will depend on the payment platform used for the subscription.

6. How to Contact Us

For cancellation, billing, or refund-related questions, contact us at:
support@ipic.in

Please include your registered email address, payment date, payment reference ID if available, and a short description of the issue.