Cancellation & Refund Policy for iPic

1. Digital Service

iPic provides digital subscription plans for app features and cloud storage. No physical product is shipped, so shipping, return pickup, and physical return policies do not apply.

2. Subscription Cancellation

• You may cancel your paid subscription at any time.
• After cancellation, your paid plan benefits will remain active until the end of the current billing period.
• Your subscription will not renew after the current billing period ends.

3. Refunds

Because iPic is a digital service, subscription fees are generally non-refundable once a paid plan is activated.

Refunds may be considered in the following cases:

• Duplicate payment for the same billing period
• Incorrect amount charged due to a technical or billing error
• Payment completed but paid plan benefits were not activated
• Any other case where a refund is required by applicable law

4. Refund Processing Time

Refund requests are reviewed within 2 business days after we receive the required payment details. If approved, the refund will be initiated to the original payment method within 5-7 business days from the approval date.

After the refund is initiated, the amount may take an additional 5-10 business days to reflect in your account depending on the payment gateway, bank, card issuer, UPI provider, or wallet provider. If the refund does not reflect after this period, contact us with your registered email address and payment reference ID.

5. Plan Changes

If you upgrade, downgrade, or change your iPic plan, the available features and storage limits may change according to the selected plan. Any billing adjustment will depend on the payment platform used for the subscription.

6. How to Contact Us

For cancellation, billing, or refund-related questions, contact us at:
support@ipic.in
Phone: +91-8005744769

Please include your registered email address, payment date, payment reference ID if available, and a short description of the issue.